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Introduction
We provide this Privacy Policy to summarise our procedures and practices as regards to personal information collection and use. This policy will serve as a guide as to how information you submit to us will be used. By visiting the Orwell Structural Engineers Limited website and through contact with our organisation you agree to be bound by this Privacy Policy and hereby accept the procedures and practices outlined in this document.
The policy describes how we take care and handle your personal information that you share with us. By submitting personal information to Orwell Structural Engineers Limited you are accepting the Privacy Policy and consent to our collection, storage, use and disclosure of your personal information as outlined on the following pages in this Privacy Policy.
How we collect and use Personal Information
If you attempt to use the services and applications of our website and company you choose to share and provide your information to us and the company and the associated website shall collect Personal Information from you. This information includes, but is not limited to:
· Name
· Address
· Telephone number
· Mobile number
· Email address
Once collected, we will store this information for a reasonable period of time for record keeping purposes. The information that we store is sometimes deleted as space requires or in the normal course of business after a certain time period.
Disclosure of Personal Information
We will use your personal information to respond to your enquiry submitted on our website. We do not share your personal information with any third parties and will not sell or hire your personal information to third parties. We may disclose your information to law enforcement bodies or where required to do so by law.
Website Cookies
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customise the website for visitors. This site uses Google Analytics and as such cookies and tracking technology are being used. We do not sell the information collected by cookies nor do we disclose the information to third parties. We will only use the cookies information to improve our website.
Information Security
All information collected is stored in a technically and physically secure environment. While we use SSL encryption to protect sensitive information, we also do everything in our power to protect personal and sensitive information both online and off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect our end-users’ personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
Accessing and Updating Personal Information
When you use the services of Orwell Structural Engineers Limited we make every effort to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical, or for which access is not otherwise required.
In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our policies and take other actions otherwise permitted by law.
Third Parties
We provide links to websites outside of our websites such as third party websites including LinkedIn, Facebook, Instagram, etc... These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
Amendments & Notification of Changes
Orwell Structural Engineers Limited reserves the right to change or update this Privacy Policy at any time by posting a clear and conspicuous notice on the website explaining that we are changing our Privacy Policy. All Privacy Policy changes will take effect immediately upon their posting on the website. Please check the website periodically for any changes. Your continued use of the website and/or acceptance of our e-mail communications following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.
How to request your personal information
Requests should be made in writing or by email and must include sufficient information to clearly identify you, for example providing information on the service we provided you with. This is to make sure that we do not provide your information to someone attempting to impersonate you.
All requests for personal information should be sent to info@orwellstructuralengineers.co.uk
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